Privacy Policy
How we handle your data (spoiler: we don't mess about with it)
Last updated: May 2025
The Quick Version
We collect minimal data, use it only for business purposes, never sell it to anyone, and delete it when we don't need it anymore. We're GDPR compliant because it's the law, but also because it's the right thing to do.
Who We Are
BUILD+SHIP is a trading name of MarkD Limited, a UK company that builds mobile apps, web applications, and AI solutions. We're based in the Midlands, UK.
Data Controller: MarkD Limited
Contact: hello@buildandship.com
What Data We Collect
When you contact us:
- Your name and email address
- Any information you choose to share about your project
- Communication history
When you visit our website:
- Basic usage analytics (anonymized)
- Technical information like browser type and IP address
- Cookies (see our cookie policy for details)
How We Use Your Data
We use your information to:
- Respond to your inquiries and provide quotes
- Deliver the services you've hired us for
- Send project updates and important communications
- Improve our website and services
- Comply with legal obligations
What we don't do: We don't send marketing emails unless you specifically ask for them. We don't sell your data. We don't share it with third parties except when legally required or to deliver services you've requested.
Your Rights
Under GDPR, you have the right to:
- Access: See what data we have about you
- Rectification: Correct any inaccurate information
- Erasure: Ask us to delete your data
- Portability: Get a copy of your data in a usable format
- Object: Opt out of certain types of processing
To exercise any of these rights, just email us at hello@buildandship.com. We'll respond within 30 days.
Data Security
We take security seriously. Your data is stored securely using industry-standard encryption. We use reputable third-party services (like Google Workspace) that are also GDPR compliant. We regularly review our security practices and only give access to people who need it to do their job.
Data Retention
We keep your data only as long as we need it. For project work, that's typically 7 years for tax and legal reasons. For general inquiries, we'll delete your information after 2 years unless you become a client. If you ask us to delete your data sooner, we will.
Changes to This Policy
If we make changes to this privacy policy, we'll update the date at the top and let you know if the changes are significant. We won't make any major changes without giving you notice first.
Questions?
If you have questions about this privacy policy or how we handle your data, email us at hello@buildandship.com. We're happy to explain anything that isn't clear.